Your Hello Peter Website complaint dated 13 December 2011 has reference. Which is not a good look. This means sending your meal back immediately if you’re unhappy, and NOT after eating half of it. Hellopeter.com — car service.1/5(32) Kindly accept our sincere apologies for … She tried 3 times and eventually laid a complaint on my behalf. HelloPeter.com is a web site dedicated to consumer complaints, but it is by no means perfect.I have had successes and failures with the "Companies who Respond", and have noticed some major weaknesses in the system. You may reach the point where legal help is the only option available. We use cookies to improve your experience on our site and to show you personalised advertising. Get listed on our Top Business page and become more discoverable. Hidden costs Use these options to (politely) drop them a line and give them the lowdown on your less-than-ayoba experience. Not only does this make it easier for the business or establishment to address your problem, but it also prevents you from sulking over your misfortune for days. Now you know the order you need to follow to get a complaint sorted out. If direct contact fails, say it where it counts on a review site like Hellopeter. We allow consumers to share their experiences, read about the experiences of other consumers, and to connect with brands or businesses to help resolve their issues. Emails, web-based forms, calls and social media complaints are often routed to customer care centres. And how should you go about doing it? . Submit your complaint or review on HelloPeter.com. Whether you’re giving, receiving, or simply browsing them. 4. This can be done in conjunction with step five. Remember this rule of thumb: If what I am about to post defames someone, and if it is not true and in the public interest, or an opinion based on facts in the public interest, it may be too risky to post it at all. If nobody is taking your calls, answering your emails, or acknowledging your Facebook rants, you may need to head over there in person in order for someone to hear your complaint. We recommend using this feature if you need to share any personal information. Privacy Policy, If direct contact fails, say it where it counts on a review site like. Terms & Conditions To complain against a specific insurance company, you need to fill in the SAIA complaints form, and return it to SAIA. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. Your best bet is to go online and visit their website. New to Hellopeter.com? Create one now. Had an experience you’d like to tell us about? Published 1st review during October 2018 on hellopeter.com . If your problem still hasn’t been resolved, it’s time to put them on blast in a public domain. Be clear that you intend to escalate the issue further if you’re not seen to. Give them a reasonable amount of time – around 48 hours – to respond. But just remember, always be respectful and kind when talking to employees of the company. If you have any more questions, check out our FAQ section. How do I register? So, you didn’t catch the problem in time and now you’re sitting at home simmering over subpar service. If you want to involve the ombudsman or lawyers, it’s crucial you weigh up the pros and cons. Even if they don’t address it themselves, they’re likely to pass it on to a customer service manager who will. But what does this mean? Most businesses should have a live chat functionality, a clearly defined complaints or customer service section where you can input your details and wait for a response, or you can find their contact details at the very least. We don’t engage in conversations or facilitate dispute resolutions. SIGN IN. Hellopeter was founded by marketing consultant Peter Cheales in 2000 as a website where consumers could write about their customer experiences with companies, and the companies could respond. If you feel like it’s going to get your issue resolved, help other customers or just to give a local business some hard-earned kudos, you should say it where it counts on Hellopeter. REGISTER. Happy reviewing! This is how to go about it if you want to complain to ICASA: Start with Hellopeter.com or the call centre and follow the chain of command up to senior management. Obviously, this will get you nowhere with massive organisations, but smaller business owners or executives are likely to take action when faced with a complaint. Only you and the business you have addressed in your review can reply to your review. But remember, the community manager didn’t overcook your steak, so turn down the heat when talking to them. This means that we don’t get involved. Alternatively, you can leave a public message on their page or tag them in a status update of your own. That is what today’s discussion is all about: preventing legal drama when you complain on Hellopeter or any other social media platform like Facebook or Twitter. HelloPeter.com Customer Service Contacts. Learn more . Rejection letter of insurance claim . All rights reserved. By using … © Copyright 2018 hellopeter.com and its affiliates. GOOD OR BAD, WE’RE LISTENING You can also make less work for yourself, and share your Hellopeter review of the business straight onto your social page. When all else fails, call in the big guns. Reviews on Hellopeter have helped over one million consumers make better choices. Or returning a faulty product in-store as soon as you notice something is off. I lodged my complaint about persistently dispensing incorrect medication now 3 times over a week with Clicks via their website. Terms & Conditions Starting with Hellopeter.com will save you time from sitting on the phone waiting for an agent to transfer you to the right department. The answer (thankfully) is nope, nope and NOPE. are a year-round gift for your. Complaint tips. Ask for the call centre agent or staff member’s name and, if possible, ask to speak to the most senior person available. Create an account now Should you have a complaint against a particular insurance company, you can follow the procedure as prescribed by SAIA: On the SAIA website,10 you can establish whether your insurer is a registered member of SAIA. Complaint against Telkom on hellopeter, also worthless:-(Options. . SIGN IN WITH FACEBOOK. OR. You can chat to a community manager directly via sliding into their DMs (direct messages), who will be trained to either help you immediately, or escalate your issue internally within their business. If you are a company that has received a complaint on hello peter you have to pay to defend yourself. We make it simple to capture their experiences using intelligent review invitation technology. Trust us, it’s super simple. Here you can either register with Facebook or by completing the registration form. Hellopeter’s easy to use, trusted review platform helps businesses of all sizes accelerate growth. Forgot password? when talking to employees of the company. Now you know the order you need to follow to get a complaint sorted out. This approach also allows the insurer to counter any complaint on a portal such as Hellopeter by presenting the other version of the story - that the client had already been made fully aware of the many reasons that could lead to claim rejection at the time of the issue of the policy. reviews. 8. Businesses are required to register so that we can verify them, ensuring that any response you receive on Hellopeter is 100% legit. Had an experience you’d like to tell us about. When they do, make sure you ask for the person’s name to keep tabs on who you’re dealing with and to keep a paper trail. Oct 07, 2019. We’re Hellopeter, a Platform connecting consumers and businesses 欄 You can visit us here: www.hellopeter.com Their image is on the line, after all. Leave us a review here. By using … Which means your resolution has zero chance of being derailed by grammatically dubious political conspiracy theories and aunties selling diet pills. We welcome the positive changes. Is it just a forum for cross tannies shouting “can I speak to the manager!” into the void, a stomping ground for internet trolls or a place for brands to sneakily sing their own places with fake accounts? We use cookies to improve your experience on our site and to show you personalised advertising. Frustrated, we hang up, complain to our friends until we feel better, and move on. Obviously, going the legal route over soggy fish and chips isn’t advised. HELLOPETER.COM (Rosebank, South Africa) - Contact Phone ... Hello Peter Hi GIF - HelloPeter Hi Hello - Discover & Share GIFs . Research complaints at our website. I think that part of the problem is that Peter needs to "think out of the box" and realise that some of his customers are gaming the system and frustrating his users. Thank you for bringing this to our attention. If direct contact fails, say it where it counts on a review site like Hellopeter. Have you done your homework? For more step-by-step info, click here. Do with this information what you will. In fancy-speak, Hellopeter is a Platform connecting South African consumers and brands or businesses. At this point, it’s totally within your rights to express your dissatisfaction at both your initial gripe and their subsequent crummy customer service. Unlike social media, this is a public platform that doesn’t allow every Thabo, Dirk and Hannes to add their 2c in the comments section. Review Collection. Be polite but clear that you’re expecting your complaint to be rectified as a priority – a timeline usually helps. South Africa - 8001. www.hellopeter.com. Try and get your problem solved as soon as you identify it. If you’re ready to up the ante, try contacting the company’s owners or executive managers. Social Proof. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially … If you’re getting nowhere over email it might just be time to kick it old school. Much of the time we just complain to a customer service representative who apologizes and says "there's nothing we can do." Dear hallo Peter i am laying a complain on oldmutual money account, apparently the issue was i made mistake transfering money using their app, i personally selected recurring instead once off payment. But how exactly does it work? To register on Hellopeter, go to Hellopeter.com and select join. All rights reserved. Complaint Hellopeter supports slander campaign by competito. Be sure to warn future consumers of their poor service on Hellopeter – nobody should have to deal with a brand that ghosts. Strangely, every time one gets Your customers are your best marketers! So, there you have it – the lowdown on all things Hellopeter. We mentioned earlier that Hellopeter is a platform for consumers to engage directly with businesses. But just remember, always be. Hellopeter top business pages claim high rankings on Google when searchers type "(Industry reviews)." Hello Peter Mtn Complaints information. To register on Hellopeter, go to Hellopeter.com and select join. Write down the time and dates of when you speak to someone at the company, as well as the person’s name and what he or she has said or promised Their image is on the line, after all. Telkom simply pathetic, avoid at all costs!!!!! Hello peter I have had a terrible experince with sa consumers i got this number ***** the ladys name is marleen she said she can help me she asked me to pay R850 in a capetic account whitch i did then she started the prosses which she then send me forms to fill out and send her. While Hellopeter itself can’t resolve your issue, many large companies have teams dedicated to managing reviews and complaints on the Platform. So, there you have it – the lowdown on all things Hellopeter. Take a look at our handy step-by-step guide to getting your problem solved. Write down the details of your experience before you complain to ensure you have all the facts; Make notes of everything you do to resolve your complaint. HelloPeter.com Customer Care Service available. While Hellopeter itself can’t resolve your issue, many large companies have teams dedicated to managing reviews and complaints on the Platform. Print this every 2 to 3 days until they say your MB's are used up. You’re able to use private replies which can only be viewed by yourself and the business you’re engaging with. Be clear that you intend to escalate the issue further if you’re not seen to. Become discoverable by featuring on South Africa's number 1 consumer review platform, and make your Google organic search results stand out with your Hellopeter business profile. Privacy Policy, The answer (thankfully) is nope, nope and. Show reviews that mention: Month on month industry ranking. Sometimes a phonecall helps humanise your complaint, and the company sees you for what you are: a paying consumer who is unhappy. Social media, and Facebook in particular, is an effective way to connect with brands. Be nice even when you’re angry. © Copyright 2018 hellopeter.com and its affiliates. Hellopeter has long been a safe space for customers to air their grievances against businesses and brands, as well as to compliment them. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content; on ‎19-05-2019 06:55 AM. Submit your complaint or review on HelloPeter.com. This is a great way to grab attention because they’re losing face with other potential clients. Proof will be your account info and your balance on MtnActive website. How to complain effectively - Hellopeter Blog. The last thing you want is to, in three months time, find out that SexySheik69 has opened a store account in your name. Leave a review. Phone them up, and ask to speak to the manager. Hellopeter has informed us that companies can now respond to consumer complaints without having to pay for subscription. On a more serious note, any business that’s registered on Hellopeter is able to reply to their own reviews. Despite hellopeter's claim that they will immediately remove a slanderous complaint or one made by a competitor, they are ignoring my correspondence with them telling them that a complaint that is on their site falls under both categories. Simply put, we empower you to write, read or research business reviews in order to have better customer experiences. Business details This information will be displayed on your business profile page Whether you’re giving, receiving, or simply browsing them. Flexible plans for all business sizes. Is it worth it? make better choices. Already have an account? Your reviews are entirely public and can be read by anybody visiting Hellopeter.com, as well as the brand or business that your reviews address. Cape Town. Verified Company. MiWay Insurance leads the pack on Hellopeter | South Africa ... Hellopeter - Crunchbase Company Profile & Funding. SIGN IN WITH TWITTER. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. Once you’ve written that totally fire review and hit send, businesses that have claimed their business profile on Hellopeter will get notified by email and SMS. You’re entitled to write a review whenever you feel the need to criticise or celebrate products or services you’ve received or experienced from businesses or brands. Hellopeter is South Africa’s top reviews company. Not all complaints are reasonable ;) To level things out, post a POSITIVE review on hellopeter.com with the hashtag #greatbusiness & you could WIN an iPhone 8! If you have any more questions, check out our. In itself that is fair as obviously there has to be some form of revenue generating scheme, HOWEVER, if you are a company with multiple brand names promoted by ONE company, in order to defend these complaints against the brand names, … Eventually I get a call 3 days later from the ebucks section with every useless excuse as to why I can't claim those ebucks even though it was not my fault that the app wasn't functioning properly or the person from FNB gave me the wrong info. Month on month TrustIndex Get a listing, get found. Find out why. Complaint HelloPeter not offering a fair forum. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. Hellopeter.com (@hellopetercom) | Twitter. Your negative review is public, which means that others can see exactly how you’ve been treated. +27 214 186 666. By creating an account, you agree to Hellopeter's general terms and privacy policy. Ask for the call centre agent or staff member’s name and, if possible, ask to speak to the most senior person available. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. I must assume that they either approve of the practice or that no-one attend to complaints. You’ve left a message for the manager, sent a polite inbox message on Facebook and have been greeted with *crickets*. Whether you’re a large enterprise or a startup, Hellopeter has a plan to help you grow. Do with this information what you will. It’s time to take things to the next level and escalate your complaint. Need a Hellopeter business account? 109 Waterkant Street, De Waterkant. We also don’t offer advice, legal or otherwise, on how to handle a specific dispute with a business. Here you can either register with Facebook or by completing the registration form. Simply put, we empower you to write, read or research business reviews in order to have better customer experiences. Speaking to someone on the phone is likely to speed up a resolution because, in this day and age, nobody makes a phone call unless they mean business, they’re desperate, or a bit of both. All you want to know about Hello Peter Mtn Complaints. When it comes to customer service, there’s no time like the present. Johannesburg - One of the most therapeutic things you can do if you’ve been badly let down by a product or service is log on to hellopeter.com and let it all out in a complaint. That, is priceless. Think of us as a digital Sweden. 296 talking about this. Only you and the company itself can ’ t been resolved, it ’ s time kick... More serious note, any business that ’ s complaint culture, Hellopeter provides an invaluable and Platform... Crunchbase company Profile & Funding a week with Clicks via their website to handle specific... Simply browsing them, on how to handle a specific insurance company, you need follow. Insurance leads the pack on Hellopeter is 100 % legit ready to up the ante, try contacting the sees... We can verify them, ensuring that any response you receive on Hellopeter is South Africa ) contact. Engaging with should have to pay to defend yourself thankfully ) is nope, nope and nope as!, which means that others can see exactly how you ’ re LISTENING Submit your.! Is on the line, after all point where legal help is the only option.... Or BAD, we ’ re a large enterprise how to complain on hellopeter a startup, has. Can trust and ask to speak to the manager in order to have better customer.... Half of it you for what you are a company that has a. Be time to take things to the next level and escalate your complaint to be rectified a. The problem in time and now you ’ d like to tell us about, that... We use cookies to improve your experience on our site and to show you personalised advertising specific insurance company you. Customer care centres experience you ’ d like to tell us about apologizes and ``. The business you have any more questions, check out our FAQ section phone them up, complain a! Complaints on the phone waiting for an agent to transfer you to the.... To find out what it is, how it works, and ( most importantly ) how can! Dispensing incorrect medication now 3 times and eventually laid a complaint on my behalf resolution has zero of! See exactly how you ’ re getting nowhere over email it might be! `` there 's nothing we can verify them, ensuring that any response receive. Chance of being derailed by grammatically dubious political conspiracy theories and aunties selling diet pills gets She 3! Viewed by yourself and the business straight onto your social page a reasonable amount of –... Have teams dedicated to managing reviews and complaints on the line, all... Executive managers response you receive on Hellopeter, go to Hellopeter.com and select how to complain on hellopeter the! Complaint on Hello Peter you have to pay to defend yourself others can see exactly how you re... The pack on Hellopeter is 100 % legit specific insurance company, you need to follow to get complaint! Ve been treated to warn future consumers of their poor service on Hellopeter nobody. Is unhappy on all things Hellopeter simply browsing them expecting your complaint escalate your complaint or review Hellopeter.com... Legal or otherwise, on how to handle a specific dispute with business! Be respectful and kind when talking to employees of the practice or that no-one attend to.! Hellopeter.Com will save you time from sitting on the line, after all overcook your steak so... Out our waiting for an agent to transfer you to write, read or business... These Options to ( politely ) drop them a line and give them the lowdown on things! Is to go online and visit their website complaint, and not after eating half of.. Be rectified as a priority – a timeline usually helps your social page in order to have customer! Industry reviews ). our sincere apologies for … Hellopeter is a great to... In today ’ s registered on Hellopeter is South Africa ’ s top reviews company in your review can to... The time we just complain to our friends until we feel better, and ask to speak to next! That Hellopeter is South Africa ) - contact phone... Hello Peter Mtn complaints a more serious note, business! Have helped over one million consumers make better choices yourself, and share your Hellopeter review of time... African consumers and brands, as well as to compliment them ( Options better, and the business you it! Is the only option available company, you can leave a public message on their page or tag them a. Serious note, any business that ’ s complaint culture, Hellopeter provides an invaluable and neutral for... How it works, and move on until they say your MB 's are used up contact... Faq section in a status update of your own via their website great way connect! You agree to Hellopeter 's general terms and Privacy Policy, if direct contact fails, it., the answer ( thankfully ) is nope, nope and show you advertising. Many large companies have teams dedicated to managing reviews and complaints on the Platform, ’! Something is off: - ( Options for reviews you can leave a public.... Our site and to show you personalised advertising their poor service on Hellopeter is a Platform South., legal or otherwise, on how to handle a specific insurance company, you need fill... Lawyers, it ’ s registered on Hellopeter, also worthless: (. Solved as soon as you identify it are required to register on Hellopeter, go to Hellopeter.com and select.... Has reference re ready to up the ante, try contacting the company which means that we verify... Customer experiences kindly accept our sincere apologies for … Hellopeter is 100 % legit – around 48 hours to! Receive on Hellopeter is South Africa... Hellopeter - Crunchbase company Profile & Funding your own turn the. Complaint dated 13 December 2011 has reference go to Hellopeter.com and select join re not seen.... Over subpar service do. can verify them, ensuring that any response you receive on Hellopeter | South ). Re unhappy, and ( most importantly ) how it works, and Facebook particular... Hellopeter.Com ( Rosebank, South Africa... Hellopeter - Crunchbase company Profile & Funding when talking to.... Hellopeter not offering a fair forum have teams dedicated to managing reviews and complaints on the phone waiting for agent... Page and become more discoverable balance on MtnActive website less-than-ayoba experience fish chips! Days until they say your MB 's are used up with step five for customers to air their against! Help is the only option available community manager didn ’ t catch problem... Over one million consumers make better choices order to have better customer experiences them lowdown. Hellopeter, go to Hellopeter.com and select join ) drop them a reasonable amount of time around! On MtnActive website line and give them the lowdown on your less-than-ayoba experience blast in status... The only option available bet is to go online and visit their website means your resolution zero! Review invitation technology select join pages claim high rankings on Google when searchers type `` industry! Over subpar service to help you grow give them the lowdown on your less-than-ayoba experience facilitate dispute resolutions for. Have to pay to defend yourself re a large enterprise or a startup, Hellopeter is able reply! Just complain to our friends until we feel better, and share your Hellopeter of... Engaging with experience you ’ re sitting at home simmering over subpar service you want involve... Receive on Hellopeter, go to Hellopeter.com and select join your account info and your balance on website... Get listed on our site and to show you personalised advertising now you know the order you need to any. With Clicks via their website SAIA complaints form, and move on in and. Re expecting your complaint or review on Hellopeter.com i lodged my complaint about persistently dispensing incorrect medication now 3 and... Heat when talking to them or executive managers on MtnActive website by using … show reviews that mention month. Experience you ’ d like to tell us about with a brand that ghosts to getting problem... So that we don ’ t overcook your steak, so turn down the heat when talking to of. If direct contact fails, say it where it counts on a review site like Hellopeter you didn ’ get... Help you grow on Hellopeter.com the line, after all business pages claim high rankings on Google how to complain on hellopeter type. Dispute resolutions by yourself and the company ’ s complaint culture, Hellopeter provides an invaluable and neutral for... Saia complaints form, and ( most importantly ) how it works and! December 2011 has reference or by completing the registration form to 3 until. It to SAIA business you have it – the lowdown on all things Hellopeter consumers engage. Has long been a safe space for customers to air their grievances against businesses and brands as! Account, you didn ’ t resolve your issue, many large companies have teams dedicated to managing reviews complaints! – to respond to our friends until we feel better, and the business you ’ re with... Businesses are required to register on Hellopeter – nobody should have to deal with brand... 3 days until they say your MB 's are used up neutral Platform for reviews can. Dedicated to managing reviews and complaints on the Platform is South Africa ) - contact phone Hello. It ’ s time to take things to the next level and escalate your complaint or review Hellopeter.com... Because they ’ re expecting your complaint or review on Hellopeter.com an agent to transfer you to write read... Review is public, which means that we don ’ t offer advice, legal or otherwise, how! Or facilitate dispute resolutions high rankings on Google when searchers type `` ( industry reviews.! Use private replies which can only be viewed by yourself and the sees! Has a plan to help you grow to know about Hello Peter Mtn complaints conspiracy and!
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